Mark Buonauro
Chief Information Technology Officer

LinkedIn

Biography

Welcome to Information Technology Services

It is my pleasure to welcome you to the Kern County Technology Department. The leaders and professionals at ITS strive to enable and support our partnering Departments which provide vital services across Kern County. Through technology and continuous improvement efforts, we endeavor to exceed the expectations of the communities we serve, changing the way they feel about government, those who manage it and the service it provides.

Mark Buonauro
Chief Information Technology Officer

Our Leadership Team

Fidel Chavez
Assistant Chief Information Technology Officer

Biography

Al Bermudez
Deputy Chief Information Technology Officer
Infrastructure

Biography

Richard Nelson
Deputy Chief Information Technology Officer
Operations

Biography

Pierson Jiu
Deputy Chief Information Technology Officer
Application Development

Biography

Aaron Nance
Deputy Chief Information Technology Officer
Security

Biography

ITS Leadership and Teams

ITS Organizational Structure

ITS Organizational Chart (PDF)

ITS Mission

To be recognized as a strategic business partner by providing secure and scalable information technology services which exceed the expectations of the constituents we serve.

ITS Priorities

1. Security: Recognize Cyber Security Posture as a strength
2. Accountability: Foster a performance driven culture
3. Customer Service: Provide exceptional IT Service Delivery

ITS Goals

• Complete 99% of Hardware and Operating System Refreshes
• Achieve 75% Remediation of Critical and High-Risk Vulnerabilities
• Ensure 98% Strategic Workforce Planning Adoption
• Deliver 100% of ERP HCM Technical Requirements on Time
• Ensure 90% SLO of Service Desk Tickets for all Teams

ITS Initiatives