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Workers' Comp FAQ for Employees

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  • Claim Status

    • Who do I contact to find out any claim information?

    • What happens if my claim is accepted?

    • What should I do if my claim is delayed?

    • What should I do if my claim is denied?

  • Employees - General Information

    • What do I do if I become injured or ill because of work?

    • Who coordinates the County of Kern's Workers' Compensation Program?

    • What is Workers' Compensation?

    • Who at the County of Kern has Workers' Compensation insurance coverage?

    • What are the main Workers' Compensation benefits?

    • Who decides if I am eligible for workers' compensation benefits?

    • Who provides the workers' compensation benefits?

    • Is there an informational brochure for injured workers?

    • Is there a County department to answer my questions?

    • Is there a State of California office to answer my questions?

    • Who do I contact if I need an ergonomic workstation assessment?

  • Injury Report

    • What do I do if I become injured or ill because of work?

    • When should I report an Injury or Illness?

    • Do I need to be off work to file a claim?

    • How do I file a claim?

    • Where do I get the claim forms?

    • To whom do I give the completed claim forms?

    • Who will contact me after I have filed the claim forms?

    • How soon will I be contacted after I report the injury?

  • List of Contacts

    • Who do I contact if my injury or illness is work-related?

    • Who do I contact if my injury or illness in NOT work-related?

    • Who is Workers' Compensation Services?

    • How do I reach Workers' Compensation Services?

    • Who do I contact if I want to change doctors?

    • Who do I contact about my medical care?

    • Who do I contact for a copy of my medical report?

    • Who do I contact about my medical bills?

    • What is the County's Workers' Compensation "carrier" and policy number?

    • Who do I contact to find out who is handling my claim?

    • Who do I contact to find out my Claim Number?

    • Who do I contact to see if my claim is still open?

    • Who do I contact about my Temporary Disability payments?

    • Who do I contact about my insurance premiums?

    • Who do I contact about my retirement service credit?

    • Who do I contact about other insurance plans?

    • Who do I contact about workplace safety?

    • Is there a State of California office to answer my questions?

    • Who do I contact if I need an ergonomic workstation assessment?

  • Medical Care

    • What do I do if I become injured or ill because of work?

    • Where do I go for medical treatment?

    • Who authorizes medical treatment?

    • Can my supervisor authorize medical treatment?

    • Can I go to my own doctor?

    • Where can I get the form to pre-designate my own doctor as treater?

    • Can I change doctors?

    • Who do I contact if I want to change doctors?

    • Who do I contact about my medical care?

    • Who do I contact for a copy of my medical report?

    • Who do I contact about my medical bills?

    • What is the County's Workers' Compensation "carrier" and policy number?

    • Who do I contact to find out my Claim Number?

  • Sick Leave, Vacation Leave, & Leave Without Pay

    • Who do I contact about my Paycheck?

    • I use my Sick Leave & Vacation Leave while receiving Temporary Disability payments?

    • How much of my Sick Leave will I use?

    • What personnel policy addresses WC, Sick Leave, & Vacation Leave?

    • How will I be paid while I am off of work due to a disability?

    • How will I be paid if I am disabled part-time?

    • How do I fill out my timesheet?

    • Do I use Sick Leave to attend medical visits?

    • Do I use Sick Leave for the three day waiting period?

    • Will all my Sick Leave be reimbursed or only part?

    • Will I continue to accrue Sick Leave while off work?

    • How will being on Temporary Disability affect my retirement service credit?

    • How will my Medical, Dental, and Optical insurance premiums be paid?

    • Who do I contact about my insurance premiums?

    • Who do I contact about my retirement service credit?

    • Who do I contact about other insurance plans?

  • TD Benefits

    • Who do I contact about my Temporary Disability payments?

    • How much are the Temporary Disability payments?

    • When will I receive the first temporary disability (TD) payment?

    • How often are Temporary Disability payments made?

    • When do Temporary Disability payments end?