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Kern County, California

Information Technology Services

New ITS Building

Information Technology Services (ITS) provides a variety of professional information technology (IT) and telecommunications services to all County departments. ITS strives to provide cost-effective, efficient and coordinated information and telecommunications services for all County departments, with a major emphasis on those departments that have direct interaction with the public.

The primary IT services provided include:

  • Providing 24/7 help desk and systems support
  • Administering and supporting the following systems:
    • The County's telephone system
    • The County's Enterprise Server
    • The County's Criminal Justice, Property Tax, Payroll, and Financial Management Systems
    • The County's Wide Area Network (WAN)
    • Local area networks (LAN) for several County departments
    • The County's e-mail system
    • The County's public Web site ( and Intranet site
  • Providing departments with access to Internet services
  • Developing and maintaining large computerized business systems
  • Coordinating large multi-departmental automation projects
  • Developing browser-based (Web) applications for the County Web site and Intranet
  • Developing and maintaining Web page content for the County Web site and Intranet
  • Creating and maintaining technology contracts
“Offer unparalleled capability in delivering data driven solutions with the right services and the right team.”
-Mac Avancena, Chief Information Technology Officer